Show Notes
๐ GUEST & LINKS
- Paul Palmer (X): https://x.com/sustainhash
- SustainHash (Website): https://www.sustainhash.com
- Email: [email protected]
๐ OVERVIEW
In this episode of HashrateUp, Jesse sits down with Paul Palmer, Chief Revenue Officer at SustainHash, to break down how a small Canadian repair company scaled to over 100 MW under site management in just a few years.
Paul covers what it actually takes to win and run large-scale Bitcoin mining sites: from SLAs and daily client reporting to hiring the right people across four jurisdictions. He also explains why steady O&M revenue beats the repair model, how SustainHash structured their warranty program, and where new mining capital is still coming from despite the AI pivot narrative.
Whether you're an operator, an investor, or just curious what happens inside a Bitcoin mine every day โ this episode gives you the full picture.
โฑ TIMESTAMPS
0:00 โ Introduction โ Paul Palmer & SustainHash
2:18 โ From 5 MW to 100 MW โ what drove the growth
4:55 โ Winning the 40 MW contract against larger competitors
11:26 โ SLAs, uptime targets and daily client reporting
15:36 โ Hardest sites to operate โ and why it's not the weather
20:00 โ AI vs Bitcoin mining โ where new capital is going
28:38 โ SustainHash's warranty program explained
31:14 โ Rapid fire questions
๐ SPONSORED BY
- SoloMining โ Home & solo mining made easy
Code: HASHRATEUP
https://solomining.de
- Altair Technology โ Buy Bitcoin mining solutions
Code: HASHRATEUP
https://altairtech.io
๐ RESOURCES
๐ฒ HashrateUp Hardware Deals (Telegram): https://t.me/hashrateup
๐ฉ HashrateUp Newsletter: https://hashrateup.com/newsletter-sign-up/
#BitcoinMining #SustainHash #MiningOperations #HashrateUp
